Understanding where you are, where you want to go, and what to do to achieve your goals are the foundation to a great implementation. 2HRV will work with you to provide a full cross- channels eCommerce analysis to identify your pain points and help you determine a plan to address them. The analysis will cover omnichannel integration, customer journey, customer experience optimization, content strategy, personas, business case and ROI definition. 2HRV will apply their experience across both B2B and B2C businesses as applicable to your specific needs.