Who We Serve

Our Management consulting services are aimed at leaders of startups and enterprises who need a change in their customer services strategy. 2HRV has consulted with leaders in the areas of Professional Services (Consulting, Training & Certification), Post-sales Account Management and Customer Support, who need to:

  • Build services to deepen their customers use of the core product
  • Balance the focus of services and product as they build out their customer base and increase customer adoption
  • Move from investment to break-even or profitable models
  • Align the focus of product sales teams and channels with selling services
  • Up-level service teams to meet the need of enterprise customers
  • Transform their sales processes for a consultative sell